Air France and KLM Voluntary Rebook Policy
Air France and KLM, we understand that you as a customer may still experience uncertainty when planning future trips. Therefore, we are continuing to offer flexibility in case you need to change your travel plans.
For tickets purchased from March 1, 2022, with any travel date in the future, you will have the possibility to:
Change your booking with no change fees applied for a new date or different destination.
- Request a non-refundable voucher (EMD TCVT), when the new travel plans are still unknown. This voucher is valid for 1 year from the date of issuance.
- Request a refund according to the fare conditions of the ticket.
This offer will also apply to all tickets purchased before February 28, 2022 with a travel date after July 1, 2022.
For tickets purchased before February 28, 2022 with a travel date before June 30, 2022, our Rebook and Refund policy allows you to change flight plans with no change fees applied, to apply for a refundable voucher or to apply for a refund with the waiver code provided in the policy.
In case of involuntary cancellations, Air France and KLM have a specific involuntary policy in place, which continues to offer customers a rebooking or a full refund.